Please read these Terms and Conditions before using www.11thframe.com (The 11thFrame.com) operated by Jeff Richgels. This Agreement sets forth the legally binding terms and conditions for your use of www.11thframe.com.
By accessing or using this website in any manner, you agree to be bound by these Terms and Conditions.
Subscription Auto-Renewal
Subscriptions to www.11thframe.com renew automatically until they are canceled. You can cancel your subscription at any time via you're "My Account" page, or by contacting us and requesting cancellation of your subscription.
Billing Disputes
If you at any time feel that you have been incorrectly billed, you agree that you will contact us and give us the opportunity to resolve the issue prior to disputing with any third-party credit/debit card company or bank.
Customer Support
Customer support is available via our email address help@11thframe.com.
Payment Processing
Our payment processing is done using Stripe. Stripe's website is https://stripe.com/. Your credit card information is never seen or stored by www.11thframe.com, but it may be stored in encrypted form by Stripe.
Intellectual Property
The 11thFrame.com and its original content, features and functionality are owned by Jeff Richgels and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
You shall not republish, widely circulate, or enable anyone else to widely circulate any content of www.11thframe.com in whole or part. Short excerpts of www.11thframe.com content may be shared electronically (via blogs, media outlets, email, social media, message boards, blogs, etc.) provided that a hyperlink to the original content is displayed with the excerpted content. We reserve the right to request removal and/or destruction of any www.11thframe.com content that is republished in any form. Any failure to comply with our intellectual property rights policies may lead to legal action and/or cancellation of your subscription.
Subscription Account Access and Security
You agree that subscription membership accounts are solely for the use of one person and you agree that your account login details shall not be shared under any circumstances. You are responsible for maintaining the confidentiality of your password and account and you are fully responsible for all activities occurring under your account. You agree to immediately notify us of any unauthorized use of your account.
Refund Policy
The 11thFrame.com offers refunds on $36 annual subscriptions on a pro-rated basis with a minimum charge of $4. For example, a person canceling in the first month would get $32 refunded, and a person canceling after six months would get $18 refunded. No refunds are provided on $4 monthly subscriptions. Refunds can be made via PayPal, Venmo, or check. Please be advised that in cases of those who subscribe and cancel repeatedly, refunds will be solely at the discretion of 11thFrame.com. And please be aware that customers from outside the United States may be charged additional currency conversion and foreign transaction fees by their bank. We have no control over any such bank fees and thus any refunds will only be for the amount charged by us.
Cancellation Policy
You can cancel your subscription at any time via the "Cancel" button on your "My Account" page, or by contacting us and requesting cancellation of your subscription. Canceling a subscription means it runs to the end of your term. Subscribers who want to cancel and end their subscription term immediately must contact us at help@11thframe.com so we can do so.
Termination
We may terminate your access to The 11thFrame.com without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Links To Other Sites
Our site may contain links to third-party sites that are not owned or controlled by The 11thFrame.com. The 11thFrame.com has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.
Limited License
The 11thFrame.com grants you a non-exclusive, non-transferable, limited license to use www.11thframe.com in accordance with this Agreement.
Limitation Of Liability
In no event shall The 11thFrame.com, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for damages, direct or consequential, resulting from your use of www.11thframe.com, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses, including but not limited to attorney's fees, arising from your violation of any third-party's rights.
Warranty Disclaimer
Your use of www.11thframe.com is at your sole risk. The 11thFrame.com is provided on an "as is" and "as available" basis. The 11thFrame.com is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
The 11thFrame.com, its subsidiaries, affiliates, and its licensors do not warrant that a) www.11thframe.com will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) www.11thframe.com is free of viruses or other harmful components; or d) the results of using www.11thframe.com will meet your requirements.
Governing Law
This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Wisconsin, United States, without giving effect to any principles of conflicts of law.
Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on www.11thframe.com. Your continued use of www.11thframe.com after any such changes constitutes your acceptance of the new Terms and Conditions.
Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access www.11thframe.com or discontinue any use of www.11thframe.com immediately.
Contact Us
If you have any questions about this agreement, please feel free to contact us.